Terms of Service
Quality Transmission Repair | Jacksonville, Arkansas
Effective Date: November 3, 2026
1. Scope and Contact
Quality Transmission Repair ("Quality Transmission," "we," "us") respects the privacy of people who visit www.qualitytransmissionar.com, request estimates, contact our shop, apply for employment, or obtain transmission repair and related automotive services. This Policy explains our handling of personal information. It does not replace any separate repair authorization or warranty agreement.
2. Information We Collect
We may collect names, phone numbers, email addresses, company names, messages, preferred appointment times, vehicle make/model/year, VIN, mileage, symptoms, diagnostic results, service history, repair estimates, invoices, payment records, warranty claims and related communications. For job applicants, we may collect employment and qualification information voluntarily supplied. Website systems may collect IP addresses, device and browser details, approximate location, referral sources, page interactions and cookie identifiers. Please do not submit payment card numbers or sensitive identifiers through ordinary contact forms.
3. Sources of Information
We receive information directly from you through our contact and estimate forms, telephone calls, visits and other communications; automatically through website technologies; and, where relevant, from authorized payment providers, warranty administrators, parts suppliers, insurers or other service partners.
4. How We Use Information
We use information to answer inquiries; provide estimates and appointments; diagnose, repair and service vehicles; administer invoices and payments; maintain repair and warranty records; communicate about service; process applications; protect our website and business; meet legal obligations; and improve website performance. We may send marketing messages when permitted by law and with any required consent.
5. Disclosure of Information
We may disclose information to website hosts, IT and analytics vendors, payment processors, parts suppliers, warranty administrators, approved repair partners, professional advisers, and authorities where required by law. Information may also be transferred in a legitimate business transaction subject to applicable safeguards. We do not represent that every third-party tool is active; disclosures depend on actual operations.
6. Cookies and Advertising
Our website may use essential cookies and optional analytics, functional or advertising technologies. Some advertising uses may qualify as targeted advertising or a sale/share under certain state laws. See our separate Cookie Policy for choices and additional details. We will provide required opt-outs where applicable.
7. Communications
We may contact you regarding estimates, appointments, repairs, invoices and warranty questions. Marketing emails may include an unsubscribe method. Where marketing texts are offered, required consent will be obtained separately; consent is not a condition of service. Reply STOP where supported or contact us to request removal.
8. Retention and Security
We retain records for periods reasonably needed for services, warranties, accounting, dispute resolution and legal obligations. We use reasonable organizational and technical measures to safeguard information, but no transmission or storage method is guaranteed completely secure.
9. Privacy Rights
Depending on where you reside and whether a particular law applies to our business, you may be entitled to request access, correction, deletion or copies of personal information, or opt out of specified processing. Contact us using the information below. We may verify requests and apply legally permitted exceptions. We will not unlawfully discriminate against people exercising applicable rights.
10. Children and External Links
Our site is not directed to children under 13, and we do not knowingly collect their personal information online. Links to outside websites, including our separate wholesale website, are subject to those operators’ own policies.
11. International Visitors and Updates
Information may be processed in the United States. We may revise this Policy as our practices or laws change and will post the revised effective date. Additional notice or consent will be provided where legally required.
12. Contact Us
Quality Transmission Repair
1800 General Samuels Rd.
Jacksonville, AR 72076
Phone: 501-985-0449